Which Of The Following Is Not A Major Element Of A Service Guarantee

Which of the following is NOT an chemical element of customer services?

Choice ii : Effective online communication

Effective online advice is NOT an element of client service.

Key Points

Elements of Client Services:

Putting customer needs first- A client-oriented strategy pits customers on the frontline. It involves a lifetime delivery to finding the correct solutions to the grievances posted by the customers.
Clarification of customer'southward queries and doubts- 1 of the key elements in customer service strategy is clarifying the client's doubts and roadblocks. This helps in maintaining a good for you relationship with the customers. It involves the art of listening to the customers.
Quality over quantity- At that place are situations where there is excess demand for products like during top seasons or festive discounts. It should be ensured that in such times, attention should exist paid to providing quality client service.
Creating accessible support channels- The firm should be able to support the customers and handle their grievances smoothly. This tin exist done efficiently past creating accessible support systems. Feedback helps in monitoring and measuring effectiveness.

Thus the chemical element of customer services are:

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